Happy birthday, Simons in Halifax!

Simons. Uniquely Canadian | 185 years to celebrate

It’s Our Halifax Store’s First Birthday! A year ago, we proudly opened our 17th store, our very first in the Maritimes. It’s thanks to you and your unwavering loyalty that we have been able to establish a presence in our country from coast to coast. Thank you for expanding our horizons, for inspiring us to dream and innovate, and for always being by our side.

Simons at Halifax Shopping Centre

Arlene MacNeil, Store Director

What does this first anniversary of Simons
in the Maritimes mean to you?

Following our opening, it was so nice to hear the customer’s comments about how they needed a store like ours. We’ve developed relationships with our regular customers, but it means so much to us when we interact with weekend and vacation-time customers who tell us that part of their Maritime travel plans revolve around coming to Simons. It’s very humbling.

Can you think of an example of exceptional
service provided to a customer?

We receive a lot of positive customer service feedback, however, I always come back to this one. What makes it special is that it’s not just an example of exceptional service, but also of kindness, compassion, and our Simons DNA! Here is Ash’s story in the words of Ash’s guardian:

“Last week was prom and grad week in Halifax. One of the teens graduating was Ash, and Ash identifies as trans. Graduation and proms can be complicated for trans kids. What to wear? How to get the right fit? We took Ash to Simons to find a suit.”

“The staff was amazing. The care and attentiveness they showed was wonderful in a very vulnerable moment for a person with gender dysphoria. At no point was Ash’s situation a point of confusion, questioning, or awkwardness. They were fantastic salespeople who understood the assignment immediately and made an anxious kid feel extremely comfortable. This is a rare feeling for Ash, particularly when it comes to finding clothes—let alone for a high school prom.”

Different exclusive zones at Simons

(Re)discover Your Store All our locations across Canada are overflowing with inspiration, art, and fashion. Due to our teams’ exceptional customer service, our on-trend assortment, and our environments that are teeming with possibility, every visit promises to be utterly unique. Come see us!

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Find your store from coast to coast

The Simons Loyalty Program | Contest The Simons Turns 10! Earn points while shopping and be entered to win a Can$10,000 travel credit. Become a member

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*A shipping or return surcharge may apply to certain items based on their size, weight, or the distance they must travel. These fees are independent of the free shipping offer and the free returns offer for members. They are also in addition to the CAN$9.99 base return fee for non-members.

La Maison Simons Inc. | 20 Côte de la Fabrique, Quebec City, QC G1R 3V9, Canada | Contact us

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